Best Voip Providers For Small Business – Looking for the best business phone service for your WordPress site? Adding telephony services can help you manage calls with your customers efficiently. In this article, we’ve handpicked some of the best business phone services you can use with your WordPress website.
Usually, you just add a landline or mobile number to your WordPress site and use it to receive calls from customers. However, your phone number will look unprofessional and you won’t be able to communicate effectively.
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If you run an online store or small business website, adding a professional business phone service can help you grow your business. You can use its professional sales and support over the phone to build better customer relationships.
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With that said, let’s take a look at the best business phone services you can use on your WordPress site.
Nextiva is the best business phone service in terms of functionality and ease of use. They offer tons of features, quick setup, and reasonable prices. It comes with a simple web-based administration panel that makes it easy for small business owners to manage their unified communications platform like a pro.
Nextiva’s VOIP telephony service for small businesses includes advanced call routing, unlimited free domestic calls, voicemail to email and SMS, online fax, text messaging and more.
You also get a free local or toll-free number, free number porting and all the standard call management features such as caller ID, forwarding, routing, custom greetings, an advanced Interactive Voice Response (IVR) system and more. As a platform, Nextiva also offers other powerful features including CRM, live chat, online surveys, call analytics and other solutions that work well with business phone systems.
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Their phone quality is excellent, their voip solution offers 99.999% uptime and their customer service representatives are always helpful.
For the Essentials plan, Nextiva business phone service starts at $18.95 per call. user per month. Their prices get cheaper as you add more users. You can also create a prepaid account to save even more money.
Note: We use Nextiva for our business phone service. In our experience, Nextiva is the best small business phone system on the market from a feature and price point of view.
As a small business, our favorite feature is that Nextiva allows us to add business areas to our phones so our team can take calls from our office without sharing their personal phone number, even when working remotely. The Nextiva app is available for iPhone (iOS) and Google (Android) smartphones.
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They also provide us with text messaging and video conferencing, making it easier for our team to connect with customers using their preferred business communication channels.
That said, if your business needs an office phone system that runs on your existing cell phone, Nextiva can provide that as well. Call centers and enterprise companies often use Nextiva to transform their Avaya private branch exchange (PBX) system into a powerful cloud phone system with SIP trunking.
Nextiva is the official phone provider for top universities like Stanford, UCLA, USC and top brands like Taco Bell, Conan O’ Brian.
EXPERT REVIEW: We think Nextiva is the best overall phone service for small businesses with affordable enterprise-level plans.
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RingCentral is another popular business phone service for businesses of all sizes. They offer one of the most feature-rich small business phone systems on the market.
Their business phone platform includes all the standard business calling features you need, including unlimited calls, call forwarding, caller ID, knock and forward, line sharing across multiple mobile devices and users, text messaging, visual voicemail and more .
In addition to that, it comes with video conferencing with screen sharing, team messaging, 1000 minutes of free calls and integrations with Gsuite, Dropbox, Microsoft and other services. It comes with intuitive cloud-based management that makes it very easy to configure and manage your calls.
Their Essentials plan starts at $19.99 per user per month (billed annually) and you can add up to 10 users. Other plans have different prices and features. You can unlock deals with our RingCentral coupon codes.
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You can also get a vanity number for your business for an additional fee, so you can have an attractive and memorable business phone number.
RingCentral is an excellent telephony solution for physical offices looking to replace landlines as well as offices migrating to virtual offices.
It can be used with your phone system where compatible, or you can use their virtual phone system via the RingCentral desktop app and mobile app for all smartphones (iOS and Android).
Since RingCentral is one of the most popular business VOIP platforms, they have a large catalog of app integrations.
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This allows you to connect to other services for automated transcription, real-time analytics, call recording services, sales call insights from Chorus.ai, integration with call center software, connection with support help desk software and many more additions so you can It is possible to have an integrated customer contact center .
Ooma is a popular VOIP phone provider that offers business phone numbers and 1-800 toll free numbers at affordable prices. You can add a toll-free number to any Ooma office plan. By default, they pre-select a free number for you, but you can also choose a new one.
The Ooma office platform has all the great features you would expect, such as virtual receptionist, extension calls, music on hold, smartphone app, call recording and more. Best of all, setup is so easy you can do it in minutes.
Their price plans start at $19.95 per user per month with no contract and it comes with a toll-free number and 35+ business phone features.
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They also have an Ooma Office Pro plan for $24.95 per month that includes additional features like video conferencing, voicemail transcription, enhanced call blocking, call recording, a desktop app, and more.
Expert Review: We think Ooma is the best business phone service for traditional office environments with desk phones. Their new features are also great for remote teams looking to foster collaboration.
GrassHopper provides virtual phone numbers via Voice over Internet Protocol (VOIP), ideal for individual entrepreneurs and small businesses. A virtual phone number means it can forward calls to any phone number or mobile device. For outgoing calls, however, you still need a regular phone line.
They offer intuitive web and mobile apps to manage your account and phone service. You can use multiple local numbers for your number and choose between local, free phone numbers and vanity phone numbers. It offers local and toll-free numbers based in the US, Canada and the UK.
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GrassHopper has all the standard features such as call forwarding, routing, waiting, music on hold, voicemail to email transcription and more. It’s great for remote teams because you can add extensions that can be used anywhere with a mobile or desktop app.
Their plans start at $29.99 per month with 1 extension and up to 3 extensions. You can increase the number of users and add more local phone numbers to their higher plans.
Phone.com is another good option for small business phone service. They provide a simple web and app-based management panel with standard telephony service features such as call forwarding, call routing, caller ID, conference calling, video teleconferencing and more.
Their local airtime includes several European countries and Canada, making calls to these countries cheaper. You can also integrate your business phone service with third-party CRM software such as Salesforce and Zoho.
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They have two price options, pay per minute and unlimited. Pay-per-minute plans start at $12.99 per minute. month, and unlimited plans start at $22.99 per month. month.
GoToConnect, formerly known as Jive, is another good option for small business phone service. They offer an advanced cloud business phone system at an affordable price.
Their VOIP phone service includes all the standard features such as unlimited calls, unlimited local numbers, call forwarding, number sharing, voicemail to audio email, auto attendant, mobile app, chat, text messaging and more.
They also have hundreds of CRM integrations and other marketing integrations with popular services like Salesforce, Zoho, Microsoft Outlook, Google Workspace, Zendesk, Slack and more.
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GoToConnect provides a truly unified enterprise communications platform that goes beyond business phone service. They have HD video conferencing that allows you to easily collaborate with your clients and team members.
They have over 100+ cloud VoIP features including several notable features such as unlimited call queues, advanced dial pad, cloud branch switching, advanced ring groups and call center waiting messages, paging system, eFax and more.
As part of the larger GoTo software family, GoToConnect seamlessly integrates with other webinar and meeting software such as GoToMeeting, GoToWebinar, GoToTraining and more.
Their basic business phone service starts at $24 per month. Their premium plan comes with premium features for larger call centers.
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EXPERT REVIEW: We believe GoToConnect is the best business phone service for small businesses in the education and healthcare industries.
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